Automatic transfer of donor information to external email system

1 January, 2026 donor management

Do you have multiple communication systems or a CRM that needs updating and keeping current automatically? When someone becomes a monthly donor or makes a donation, they are automatically added to your contact lists, so that you can communicate relevantly and at the right time.

Seamless integration with your tools

With automatic data transfer, you get your donors' information transferred directly to your communication system. We can connect Octany to most communication systems on the market, including:

  • Mailchimp
  • ActiveCampaign
  • And many more

How it works

We configure an automatic transfer between Octany and your system. When a donor makes a donation or starts a subscription, their contact information is immediately synchronised to your email system. You can segment, tag, and trigger automation based on donor behaviour, all without manual data handling.

Benefits of automatic transfer

Welcome new donors immediately with automated emails and onboarding. Build stronger donor relationships by communicating based on donor behaviour. Save time by avoiding manual exports and imports between systems. Reduce the risk of new donors being missed in your communication.

Perfect for organisations that

  • Work actively with donor journeys and automated welcome communication
  • Want to segment and personalise your newsletter based on donor behaviour
  • Already have established processes in your email system

We help you configure the transfer based on your specific needs and which fields you want to synchronise. Contact us and we'll tell you more about how automatic data transfer can strengthen your donor communication.